Privacy Policy
Your privacy is important to us. This policy explains how RITZY Group collects, uses, and protects your personal information.
Company Information
RITZY Group Ltd.
Registered in Hong Kong
Manufacturing Facility: Dongguan, China
1. Information We Collect
When you contact us or use our services, we may collect:
- Name, email, phone number, and company information
- Business requirements and communication preferences
- Website usage data and cookies
2. How We Use Your Information
Business Operations
- • Process and fulfill your orders
- • Provide customer support
- • Communicate about products and services
- • Manage business relationships
Service Improvement
- • Analyze website performance
- • Develop new products and services
- • Conduct market research
- • Ensure quality control
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties.
Your data may only be shared with trusted service providers (shipping, payments) or when required by law.
4. Data Security
We implement industry-standard security measures to protect your information:
Encryption
SSL/TLS encryption for data transmission
Access Control
Restricted access on need-to-know basis
Data Protection
Secure data handling & privacy controls
5. Your Rights
You have the following rights regarding your personal information:
Access & Update
Request a copy of your data or update incorrect information.
Delete
Request deletion of your personal data, subject to legal requirements.
Opt-Out
Unsubscribe from marketing communications at any time.
6. Cookies
Our website uses cookies to enhance your browsing experience. These include essential cookies for functionality, analytics cookies to understand usage, and preference cookies to remember your settings.
You can control cookie settings through your browser preferences.
7. Policy Updates
We may update this Privacy Policy periodically. Significant changes will be communicated via email or website notice with at least 30 days advance notice.
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your personal information, we're here to help.
Response Time
We respond to privacy inquiries within 48 hours during business days