Legal Information

Privacy Policy

Your privacy is important to us. This policy explains how RITZY Group collects, uses, and protects your personal information.

Last Updated: December 2025

Company Information

RITZY Group Ltd.

Registered in Hong Kong

Manufacturing Facility: Dongguan, China

Contact Information

Email: admin@ritzygroup.cn

Website: www.ritzygroupwatches.com

1. Information We Collect

When you contact us or use our services, we may collect:

  • Name, email, phone number, and company information
  • Business requirements and communication preferences
  • Website usage data and cookies

2. How We Use Your Information

Business Operations

  • • Process and fulfill your orders
  • • Provide customer support
  • • Communicate about products and services
  • • Manage business relationships

Service Improvement

  • • Analyze website performance
  • • Develop new products and services
  • • Conduct market research
  • • Ensure quality control

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

Your data may only be shared with trusted service providers (shipping, payments) or when required by law.

4. Data Security

We implement industry-standard security measures to protect your information:

🔒

Encryption

SSL/TLS encryption for data transmission

🛡️

Access Control

Restricted access on need-to-know basis

🛡️

Data Protection

Secure data handling & privacy controls

5. Your Rights

You have the following rights regarding your personal information:

Access & Update

Request a copy of your data or update incorrect information.

Delete

Request deletion of your personal data, subject to legal requirements.

Opt-Out

Unsubscribe from marketing communications at any time.

6. Cookies

Our website uses cookies to enhance your browsing experience. These include essential cookies for functionality, analytics cookies to understand usage, and preference cookies to remember your settings.

You can control cookie settings through your browser preferences.

7. Policy Updates

We may update this Privacy Policy periodically. Significant changes will be communicated via email or website notice with at least 30 days advance notice.

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how we handle your personal information, we're here to help.

Contact

Sherry Zhang

admin@ritzygroup.cn

Response Time

We respond to privacy inquiries within 48 hours during business days

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